FAQs

  • Orders are processed and shipped within 3-5 business days.

  • For best care, turn inside out, wash with cold water, and tumble dry on low heat.

  • All sales are final. Once an item is shipped, we cannot provide refunds, so please read product descriptions carefully. We are not responsible for lost or stolen packages—please contact your shipping courier for assistance.

    In the rare case of a defective or missing item, contact contato@bigstuff.com.br for support. By making a purchase, you agree to these terms and conditions.

  • Once an order has been confirmed, it can't be modified or adjusted.

  • Address updates can be requested, but are not guaranteed. Please review your information before you checkout.